First, register by creating an account online with your phone number and email. You must have paid classes in your account in order to reserve a bike. To book a class, simply choose an available bike from the studio map and click confirm. You can check your schedule and bike number at anytime in your account. Our schedule is released each Sunday at 5pm for the following week, you can book a class up to 2 weeks in advance.
Guess what – it works! If the class you want is full, add yourself to the waitlist. As bikes are canceled, the list moves up automatically and emails the next person. If you’re emailed and can’t make it, cancel online or call the studio. If you sign up for the waitlist, it’s the same as signing up for a class – if you make it in and don’t cancel in advance, we expect to see you! If you move in off the waitlist more than 30 minutes prior to class and do not attend, you will receive a late cancel charge. Less than 30 minutes, you will be early canceled if you can’t make it.
Our cancellation policy is 6 hours prior to daytime and evening classes, and 8pm the night before early morning (6am and 7am) and weekend classes. If you cancel after that 6 hour window, you will be charged the price of a single class or lose that class from your package. If you have a confirmed bike for one class and get into another from the waitlist within the late cancel period, you will be charged for both spots.